EMPLOYEE DEVELOPMENT
Staff training and education are essential elements of our program. We combine personal experience in the industry with our vast knowledge to create interactive and educational training sessions for staffs at all levels of development. We incorporate role-playing and script writing for each employee to make the seminar stimulating and motivating.
Topics includes:
- Soft sell
- Consultation keys
- Attention to retention
- Six traits of good communication
- Delivering superior service
- The confident spa professional
- Front desk finesse and scripts
- Industry knowledge and your competition
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